Cancellation policy

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession.


Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract. To exercise the right to cancel, you must inform us (Mrs. Annika Paßmann, Hombrucher Straße 67, 44225 Dortmund, phone number: 01781403776 , e-mail address: of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.


Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. If you have requested that the services should commence during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided by the time you inform us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.


Premature expiry of the right of withdrawal

The right of withdrawal expires prematurely with the complete provision of the services

  • for contracts for the provision of services free of charge.
  • in the case of contracts for the provision of services against payment,

if you have expressly consented to the commencement of the provision of services before the expiry of the withdrawal period and you have received confirmation from us on a durable medium of your consent and knowledge of the premature expiry of the right of withdrawal.


Sample withdrawal form

(If you wish to withdraw from the contract, please fill out this form and send it back to us).



Annika Paßmann

Hombrucher Street 67

44225 Dortmund

E-mail address:

- I/we (*) hereby revoke the contract concluded by me/us (*) for the provision of the

following service_________________________________

Ordered on (*)/received on (*)


Name of the consumer(s)


Address of the consumer(s)


Signature of the consumer(s) (only for notification on paper)


The date


(*) Delete as appropriate.


translated into English from the form of the law firm plutte

©Annika Paßmann

Wir benötigen Ihre Zustimmung zum Laden der Übersetzungen

Wir nutzen einen Drittanbieter-Service, um den Inhalt der Website zu übersetzen, der möglicherweise Daten über Ihre Aktivitäten sammelt. Bitte überprüfen Sie die Details in der Datenschutzerklärung und akzeptieren Sie den Dienst, um die Übersetzungen zu sehen.